Privacy Policy

1. Introduction

Welcome to Jakmaro ("we", "us", or "our"), accessible at https://jakmaro.com/. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. Please read it carefully. If you have any questions or concerns, contact us at privacy@jakmaro.com.

2. Information We Collect

We collect information you provide directly and information collected automatically when you use our website.

2.1 Information You Provide

• Account information — name, email address, username, and password when you register.
• Purchase information — billing address, shipping address, and payment details when you place an order.
• Communications — messages you send us via contact forms, email, or customer support.
• Reviews and comments — content you submit to our blog comment section or product reviews.
• Newsletter subscriptions — email address when you subscribe to our mailing list.

2.2 Information Collected Automatically

• Log data — IP address, browser type, operating system, referring URLs, pages visited, and date/time stamps.
• Cookies and tracking technologies — see Section 6 for full details.
• Device information — hardware model, operating system version, unique device identifiers.
• Usage data — pages you view, links you click, search terms you use on our site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfil your orders, including sending order confirmations and shipping updates.
• Manage and maintain your account.
• Send you marketing and promotional communications (where you have opted in).
• Respond to your enquiries and provide customer support.
• Improve, personalise, and expand our website and product offerings.
• Monitor and analyse usage trends to improve user experience.
• Detect, prevent, and address technical issues, fraud, and abuse.
• Comply with legal obligations.

4. Affiliate Links & Third-Party Websites

Our website contains affiliate links to third-party websites, including but not limited to Amazon.com and other partner brands. When you click an affiliate link and make a purchase, we may receive a commission at no additional cost to you.

Amazon Associates: Jakmaro is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. As an Amazon Associate we earn from qualifying purchases. Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. Clicking an affiliate link will take you away from our site and your activity on those sites is governed by their respective policies.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: We share data with trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, shipping companies, email marketing platforms), subject to confidentiality agreements.
• Payment Processing: Payment information is processed securely by our payment provider. We do not store full credit card details on our servers.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Jakmaro, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of that transaction.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from.

You can control and/or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of the website. For more information, visit aboutcookies.org.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order data is retained for a minimum of 7 years for tax and accounting purposes. You may request deletion of your account and data at any time (see Section 9).

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data ("right to be forgotten").
• Right to restrict processing — request that we limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests or for direct marketing.
• Right to withdraw consent — withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@jakmaro.com.

10. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete the information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: